Terms and Conditions

Updated Date: December 17, 2024

Welcome to excellencetaxservices.com (the "Website"). By using or accessing the Website, you agree to be bound by these Terms and Conditions (the "Agreement"). Please read them carefully before proceeding with any use of our services.

1. Acceptance of Terms

By using excellencetaxservices.com, you acknowledge that you have read, understood, and agree to be bound by this Agreement and all applicable laws and regulations. If you do not agree with any part of this Agreement, please refrain from using the Website.

2. Services Provided

The Website provides tax-related services, including but not limited to tax preparation, filing assistance, tax consulting, and expert advice on individual, business, and self-employment taxes.

excellencetaxservices.com allows users to access a variety of services and tools, including tax expert consultations and assistance for filing tax returns, based on the service level chosen by the user.

3. Eligibility

The services provided by excellencetaxservices.com are intended for users located in the United States, and services are available across all 50 states.

4. User Responsibilities

You are solely responsible for the information you provide to excellencetaxservices.com, including the accuracy and completeness of all documents and details submitted. You agree to provide truthful, accurate, and up-to-date information when interacting with our website and using our services.

excellencetaxservices.com reserves the right to suspend or terminate services to any user who provides false or misleading information.

5. Account Security

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You agree to notify excellencetaxservices.com immediately of any unauthorized access or security breaches related to your account.

6. Pricing and Payments

The pricing for services offered by excellencetaxservices.com is based on the complexity of your tax return and the level of service you choose (e.g., DIY, Live Assisted, or Full Service). All prices are subject to change, and final prices are determined based on the information provided by the user and services selected.

excellencetaxservices.com reserves the right to adjust pricing based on any changes to applicable tax laws or the user’s specific tax situation. Payments for services are due in full upon completion and before the filing of tax returns.

7. Use of Content

You agree that all content provided by excellencetaxservices.com, including text, images, videos, and any other materials, are protected by copyright, trademark, and other intellectual property rights. You may use the content for personal, non-commercial use only, and you may not modify, distribute, or reproduce any of the content without prior written permission.

8. Tax Expert Services

When engaging with tax experts through the Website, excellencetaxservices.com guarantees that all interactions will be conducted professionally and that tax experts have the necessary qualifications to offer expert advice. However, while excellencetaxservices.com makes reasonable efforts to provide accurate information and tax services, it does not guarantee specific outcomes, including the exact amount of tax refunds or the outcome of any tax audits.

9. No Warranties

The Website and services are provided “as is,” with no warranties or guarantees. excellencetaxservices.com does not warrant that the services will be error-free, complete, or up-to-date, nor that the Website will be free of interruptions or security breaches. Your use of the Website is at your own risk.

10. Limitation of Liability

In no event shall excellencetaxservices.com be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Website or its services. This includes, without limitation, loss of revenue, loss of profits, loss of data, or any other form of loss or damage.

11. Audit Protection

If you opt for audit protection, excellencetaxservices.com will provide assistance if your tax return is audited by the IRS. This support includes access to a dedicated tax expert who will help guide you through the process. However, excellencetaxservices.com does not guarantee the outcome of any audit.

12. Changes to Terms

excellencetaxservices.com reserves the right to modify these Terms and Conditions at any time. When changes are made, the updated Terms will be posted on the Website, and the date of the last update will be indicated. By continuing to use the Website after such updates, you accept and agree to the revised Terms and Conditions.

13. Termination

excellencetaxservices.com may suspend or terminate your access to the Website and services if it believes you have violated any of the terms outlined in this Agreement. You may terminate your relationship with excellencetaxservices.com at any time by discontinuing use of the Website.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state in which excellencetaxservices.com operates, without regard to its conflict of law principles.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or need further clarification, please reach out to us.

Ways to Get in Touch:

  • By Email:
    Send us an email at [email protected] and our team will respond to your inquiry as soon as possible.
  • By Mail:
    You can also write to us at our physical address:
    Excellence Tax Services LLC
    3396 Miller St. Ste. 200, Philadelphia, Pennsylvania 19125, US

By using excellencetaxservices.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.